Terms of Service

Welcome to malayishop.com (“we”, “our”, “us”). By accessing or using our website malayishop.com, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using the website or purchasing any products.

1. General Information

Malayishop is an online marketplace that imports and sells Thai products and other Asian goods to the United Kingdom and other supported regions.

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Website Use

You agree to use malayishop.com for lawful purposes only.

You must not use this website in any way that may cause damage, interruption, or impairment to the availability or accessibility of the website.

You must not copy, reproduce, modify, or distribute any content on this website without our prior written consent.

3. Product Information

We strive to display product descriptions, images, and prices as accurately as possible. However:

  • Product colors and packaging may vary slightly due to lighting conditions or manufacturing updates.

  • Prices and product availability are subject to change without prior notice.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Orders and Payment

By placing an order, you agree to provide accurate and complete information.

All prices are displayed in the selected currency and may include or exclude taxes as specified.

We accept payments through secure payment methods displayed at checkout.

Orders will be confirmed only after successful payment processing.

We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud or unauthorized activity.

5. Shipping and Delivery

Orders will be processed within 1–2 business days after payment confirmation.

Delivery times vary depending on your location (typically 3–10 business days).

Tracking details will be sent to your email once your order has been dispatched.

Malayishop is not responsible for delays caused by customs, shipping carriers, or circumstances beyond our control.